Privacy Policy
Porch Ceramics Pty Ltd. (“we”, “us” and “our”) operates Porch Ceramics (the "Website"). This Privacy Policy provides information on how we collect and use personal information. We may change this policy from time to time by updating this page. Changes will take effect immediately upon their posting on the website. Please check this page before using our services to ensure that you agree with any changes. If you do not agree, you must leave our Website immediately.
WHICH PERSONAL INFORMATION WE COLLECT
The information we collect is mainly supplied by you to us namely when you open an account, link your account to any of your social media accounts, place a purchase order, provide feedback to us or join one of our mailing lists.
The information we collect depends on your interaction with us and the services you use. We may collect your contact information and email address, demographic information such as postcode, preferences and interests, other information relevant to customer surveys and/or offers, purchase history and method of payment and delivery.
If you linking your account to any of your social media accounts, we obtain certain information and content from these accounts, depending on your settings for that social media account and subject to that account‘s privacy policy.
When you browse on our Website, we receive your computer’s internet protocol (IP) address which provides us with information about your browser and operating system.
WHY WE COLLECT YOUR INFORMATION
We collect your information to understand your needs and deliver to you our products and services, complete other transactions with you or on your behalf, improve our service, improve your experience on the Website, protect us against fraud or theft, and for marketing purposes.
DIRECT MARKETING
You may choose to restrict the collection or use of your personal information for marketing purposes in the following ways: (i) whenever you are asked to fill in a form on the Website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes; (ii) if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by clicking the 'unsubscribe' link that appears on promotional emails or contact us via email at hello@porchceramics.com
PAYMENT
For your security we do not store your payment details. To collect payment from you we collect your payment information, which may comprise the credit or debit card’s number, the holder’s name and CVV and only transfer them to our authorized payment providers.
DISCLOSURE
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
THIRD PARTIES
We do not sell your information to third parties. However, we may share your information with third parties who perform parts of our service delivery to you which includes payment providers, shipping companies, IT support services and marketing tools. Third parties will only collect, use and disclose your information if and to the extent necessary for the performance of their services.
LINKS
When you click on links in our store, they may direct you away from our website. We are not responsible for the privacy practices of other websites.
COOKIES
What are cookies?
We use “cookies” to collect information and store your online preferences. Cookies are small pieces of information sent by a web server to a web browser, which allows the server to uniquely identify the browser on each page.
Which cookies do we use?
In addition to cookies that are strictly necessary to operate our website, we use the following types of cookies to improve your experience of our website:
Functional Cookies
These enhance your experience on our website (e.g. remembers your language preferences and search parameters).
Performance Cookies
Provided by Google Analytics, these enable us to provide a better service based on how our users navigate our website.
Targeting or Advertising Cookies
These are set by us and selected third parties and inform both as the third parties about your browsing habits, so you can be provided with advertising that is most relevant to you.
Social Media Cookies
Are set by third parties and allow you to share what you’ve been doing on the website on social media.
QUESTIONS AND CONTACT INFORMATION
If you would like to request a copy of the personal information which we hold about you or if you wish to correct or delete any of your personal information please contact us via hello@porchceramics.com . We will promptly adjust information so that it is accurate & current.
